Working in customer service can sometimes leave us feeling out of energy and very unmotivated. I love to read quotes and good motivational books - they're the food that fuels my spirit. Here are some great quotes I've come across lately. Hope they inspire you as well!
"Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business." --Zig Ziglar, U.S. author and speaker
"You have to engage consumers emotionally, tell them a story, so they lean in and get involved. That's the challenge for business going forward." - Kevin Roberts, Worldwide CEO, Saatchi & Saatchi
"We sure don't need more stinkin' ads. We need more folks who spread the good news." -Guy Kawasaki
