CustomersAreAlways: Technology Archives

Technology Archives

Jul18	How to Treat Your Best Customers Maria Palma July 18, 2008 Know More: Customer Service Tips, Retail Stores, Seth Godin, Technology Apple, iPhone 3G Last weekend I was at the mall and witnessed the very long line of people in front of the Apple store waiting to buy the latest version of the iPhone. I thought it was a little insane to wait in... Continue Reading Posted at 11:02 AM \| Permalink \| Comments
Apr18	Knowing How to Engage Is Not Enough Maria Palma April 18, 2008 After many months of being in a comfort zone as far as blog readings go, I'm really starting to venture out into the blogosphere and "meet" other people. I tend to stay within the same circles and I've been feeling... Continue Reading Posted at 2:20 AM \| Permalink \| Comments
Apr15	Who's Talking About You on Twitter? Maria Palma April 15, 2008 So, I had a few dates with Twitter this past weekend and it looks like love is in the air. I know you're probably asking, Where the heck have you been, Maria? Twitter has been around for ages and you're... Continue Reading Posted at 1:44 PM \| Permalink \| Comments
Mar10	Is Cost and Time Getting In the Way? Maria Palma March 10, 2008 What do you know about your customers? How are you gathering that information? Customer World has an interesting post with some statistics from a recent survey conducted by CMO Council. Here are a couple worth noting: 49.1 percent of respondents... Continue Reading Posted at 1:05 PM \| Permalink \| Comments
Oct24	AIMPromote.com and 3 Reasons Why CRM Software Is Important Maria Palma October 24, 2007 When it comes to managing relationships with your customers, it's important to have the right CRM software in place - a system that is user-friendly and will save you a great deal of time. The easier it is to manage... Continue Reading Posted at 1:41 PM \| Permalink \| Comments
Oct22	A Carl's Jr Experience: Machine or Unhappy Person? Maria Palma October 22, 2007 The other day my boyfriend and I went to Carl's Jr. to have lunch. We were deep in conversation when we walked into the joint, so I was oblivious to the two monster kiosks that stood in front of what... Continue Reading Posted at 7:56 PM \| Permalink \| Comments
	Voyager Cell Phone vs iPhone A Seamless Experience Presence Technology: Offering Multiple Channels of Communication Is Apple Ready to Deal With iPhone Customers? "G-Force" Comes to San Diego "Would You Like Some Help?" Website Review: ReviewBasics Self Service At Fast-Food Restaurants? The Age of DIY US Airways, Technology and Patience Text Chat Customer Service On the Rise Government Customer Service Hewlett Packard (HPQ) Inducted Into Hall of Fame Japan Takes Receptionists and Service To Another Level Bazaarvoice.com - A Great Company To Know Eastland Shoe Corp. Enhancing The Online Customer Experience The Importance of Customer Relationship Management (CRM)

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