CustomersAreAlways: Service Archives

Service Archives

May26	Honoring Those Who Served the U.S. Maria Palma May 26, 2008 Know More: Service Memorial Day Today was the Memorial Day holiday here in the U.S., a day that we honor those who served our country. We remember those who sacrificed their lives so that we may have our “freedom”. I’d like to get into a... Posted at 11:05 PM \| Permalink \| Comments
Feb 6	Who Will Serve the People Better? Maria Palma February 6, 2008 The Super Tuesday Primaries took place yesterday and everyone's abuzz about the upcoming U.S. presidential election. My friend and I had a conversation about Obama and Clinton - wondering who will make the better leader. What I really want to know is: ... Continue Reading Posted at 12:07 PM \| Permalink \| Comments
Jan21	Martin Luther King Jr. Day: A Day of Service Maria Palma January 21, 2008 Being that it's Martin Luther King Jr. Day here in the U.S., I reflect on all the ways that Dr. King has served the people who needed his help. If ever you need an example of how one person was... Continue Reading Posted at 3:01 PM \| Permalink \| Comments
Sep21	Do You Really Get What You Pay For? Maria Palma September 21, 2007 Reading this post by Jeanne Leblanc, Poor Customer Service = Profit? spurred some thought about the difference between flying coach class and first class. I'm reminded of the time I flew First Class on United Airlines on a trip to... Continue Reading Posted at 12:29 PM \| Permalink \| Comments
Sep 4	Lessons Learned From Princess Diana Maria Palma September 4, 2007 Saturday afternoon I spent the day watching a TV special on Princess Diana. I never really paid much attention to the Princess, other than noticing the glamorous way she dressed or some of the work she did to help the... Continue Reading Posted at 3:47 PM \| Permalink \| Comments
Sep 3	Jerry Lewis At Your Service Maria Palma September 3, 2007 When we think of service, we usually think about those companies and individuals who sell products and services. We often don't think about those who serve for the greater good of all - which, in essence, is the "bigger picture"... Continue Reading Posted at 5:19 PM \| Permalink \| Comments
	Reflections on Memorial Day: The Ultimate Form of Service It Is All About Serving Client Service: No, It's Not About You John Mackey Gets It Honoring Dr. Martin Luther King Jr. Try This The Next Time You Get Bad Service... Being Cheaper vs Having Great Service Service In Its Purest Form During Hurricane Katrina Will You Help Us Spread the News about GetHuman? Twelve Customer Service Flaws in the Restaurant Industry A Restaurant Review: Mr. Wasabi in San Diego, California Pricing and Paying for Service Self Service At Fast-Food Restaurants? The "Service" The Age of DIY Philantrophy: The Highest Form of Service Are You A Statesperson? Memorial Day and Service Contributing To Society Why Bad Service Exists... Service Tip: Give Back to the Community The Three Faces of Service According to Steve Browne The Self-Service Revolution Please, Can I Have a Half Portion? Are You A Lovecat? Service Quotes to Inspire Is Service A Science? Great Service Cannot Be Imitated Someone's Definition of "Service" In Search of Heroes Customer Service Point: A Great Resource Reading Customer's Minds The Power of Suggestive Selling Hornstein E-mail Survey Shows Decline in Customer Service Response Customer Service Resources Giving Away Free Stuff Makes Customers Happy In-N-Out Burger Is Still #1 in Customer Service Customer Relationship Management Strategy Is Netflix Treating Customers Differently? The Importance of Customer Relationship Management (CRM)

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