Service Archives

May26
Honoring Those Who Served the U.S.
Maria Palma May 26, 2008
Know More: Service
Today was the Memorial Day holiday here in the U.S., a day that we honor those who served our country.  We remember those who sacrificed their lives so that we may have our “freedom”.  I’d like to get into a...
Posted at 11:05 PM | Permalink | Comments
Feb 6
Who Will Serve the People Better?
Maria Palma February 6, 2008
The Super Tuesday Primaries took place yesterday and everyone's abuzz about the upcoming U.S. presidential election.  My friend and I had a conversation about Obama and Clinton - wondering who will make the better leader. What I really want to know is: ... Continue Reading
Posted at 12:07 PM | Permalink | Comments
Jan21
Martin Luther King Jr. Day: A Day of Service
Maria Palma January 21, 2008
Being that it's Martin Luther King Jr. Day here in the U.S., I reflect on all the ways that Dr. King has served the people who needed his help.  If ever you need an example of how one person was... Continue Reading
Posted at 3:01 PM | Permalink | Comments
Sep21
Do You Really Get What You Pay For?
Maria Palma September 21, 2007
Reading this post by Jeanne Leblanc, Poor Customer Service = Profit? spurred some thought about the difference between flying coach class and first class.  I'm reminded of the time I flew First Class on United Airlines on a trip to... Continue Reading
Posted at 12:29 PM | Permalink | Comments
Sep 4
Lessons Learned From Princess Diana
Maria Palma September 4, 2007
Saturday afternoon I spent the day watching a TV special on Princess Diana.  I never really paid much attention to the Princess, other than noticing the glamorous way she dressed or some of the work she did to help the... Continue Reading
Posted at 3:47 PM | Permalink | Comments
Sep 3
Jerry Lewis At Your Service
Maria Palma September 3, 2007
When we think of service, we usually think about those companies and individuals who sell products and services.  We often don't think about those who serve for the greater good of all - which, in essence, is the "bigger picture"... Continue Reading
Posted at 5:19 PM | Permalink | Comments
 


Reflections on Memorial Day: The Ultimate Form of Service
It Is All About Serving
Client Service: No, It's Not About You
John Mackey Gets It
Honoring Dr. Martin Luther King Jr.
Try This The Next Time You Get Bad Service...
Being Cheaper vs Having Great Service
Service In Its Purest Form During Hurricane Katrina
Will You Help Us Spread the News about GetHuman?
Twelve Customer Service Flaws in the Restaurant Industry
A Restaurant Review: Mr. Wasabi in San Diego, California
Pricing and Paying for Service
Self Service At Fast-Food Restaurants?
The "Service"
The Age of DIY
Philantrophy: The Highest Form of Service
Are You A Statesperson?
Memorial Day and Service
Contributing To Society
Why Bad Service Exists...
Service Tip: Give Back to the Community
The Three Faces of Service According to Steve Browne
The Self-Service Revolution
Please, Can I Have a Half Portion?
Are You A Lovecat?
Service Quotes to Inspire
Is Service A Science?
Great Service Cannot Be Imitated
Someone's Definition of "Service"
In Search of Heroes
Customer Service Point: A Great Resource
Reading Customer's Minds
The Power of Suggestive Selling
Hornstein E-mail Survey Shows Decline in Customer Service Response
Customer Service Resources
Giving Away Free Stuff Makes Customers Happy
In-N-Out Burger Is Still #1 in Customer Service
Customer Relationship Management Strategy
Is Netflix Treating Customers Differently?
The Importance of Customer Relationship Management (CRM)

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