Sales Archives

Mar26
5 Characteristics of Spectacular Salespeople
Maria Palma March 26, 2008
Know More: Customer Service Tips, Inspiration, Sales
One of the marks of great salespeople is their ability to determine their clients’ needs and help those clients solve their problems.  However, a spectacular salesperson is…Someone who is a good teacher…Someone who can make complex ideas easy to understand…Someone...
Posted at 9:03 PM | Permalink | Comments
Jan30
The Secrets to Business Success
Maria Palma January 30, 2008
Have you ever wondered what the great secrets are to becoming a successful salesperson?  Mike Sigers gets this question over and over, so he's offered up his secrets to sales success - very similar to my ideas as to what... Continue Reading
Posted at 12:04 PM | Permalink | Comments
Jan22
What Is a Good Salesperson?
Maria Palma January 22, 2008
Cam Beck offers us a little taste (pun intended!) of what Too Much "Customer Service" is and being aware of what you say to people who buy products from you.   Especially when you're dealing with food - it's never... Continue Reading
Posted at 10:05 AM | Permalink | Comments
Jan14
Sales and Customer Service: How Important Are the Numbers Really?
Maria Palma January 14, 2008
"BIC Firms Increased Service Revenue by 41%" I read this news headline today but didn't read the article.  As a customer, do I really care that BIC firms increased their revenue?  Not really.  All I care about is that they... Continue Reading
Posted at 7:33 AM | Permalink | Comments
Jan 3
Celebrity Apprentice: It's Not About the Product
Maria Palma January 3, 2008
If there's one reality show I think business people should watch, it's Donald Trump's "The Apprentice".  The first couple years the show aired, I was addicted to it.  Granted, I could do without all the big egos and drama (I'm... Continue Reading
Posted at 10:48 PM | Permalink | Comments
Oct30
Commissions and Customer Service
Maria Palma October 30, 2007
"The day I'm laid out dead with an apple in my mouth is the day we'll pay commissions. If you pay commissions, you imply that the small customer isn't worth anything." --Bernard Marcus, co-founder of The Home Depot Do you... Continue Reading
Posted at 11:17 AM | Permalink | Comments
 


What Happens When There Aren't Enough Salespeople on the Floor?
A Lesson From Ellen DeGeneres
Selling a Product or Selling a Benefit?
It Is All About Serving
How To Sell a Fountain Pen
When Sales People Do Their Own Thing: Yay or Nay?
Two Cases That Can Make or Break a Sale
How to Flush Money Down the Toilet
Selina Lo's Sales Presentation Tip
If You're Wondering Why Your Sales Were Down This Past Holiday Season...
New Products or Customer Service?
Being Cheaper vs Having Great Service
Customer Service Tip: Answer the Phone!
Thought for the Day: Do You Have a Definition of Success?
Mike Sigers' 8 Simple Rules For Repeat Sales
"The Rainmaker's Credo"
Sales Success
Is Pushing Products Good Customer Service?
Learn From Joe Girard: World's Greatest Salesman
The Biggest Mistakes Salespeople Make In B2B
Incoming Calls and Profits
"I Sell A Bunch of Junk"
"Today’s Small Company Executive May Represent Your Biggest Buyer Tomorrow"
This Is What Makes a Business Successful
The New Salesperson Part 2
The New Salesperson
Are You Looking at the Bigger Picture?
Don't Make Promises....
Get To Know Your Customers First
Follow-Up and Make More Money
Bad Customer Service: You'll Be Find Out Sooner or Later...
Lessons Learned From Bed Shopping
Pushy Salespeople and Customer Service
Artists On Educating Buyers and Offering Bargains
The Power of Suggestive Selling

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