CustomersAreAlways: Sales Archives

Sales Archives

Mar26	5 Characteristics of Spectacular Salespeople Maria Palma March 26, 2008 Know More: Customer Service Tips, Inspiration, Sales salespeople, super hero One of the marks of great salespeople is their ability to determine their clients’ needs and help those clients solve their problems. However, a spectacular salesperson is…Someone who is a good teacher…Someone who can make complex ideas easy to understand…Someone... Posted at 9:03 PM \| Permalink \| Comments
Jan30	The Secrets to Business Success Maria Palma January 30, 2008 Have you ever wondered what the great secrets are to becoming a successful salesperson? Mike Sigers gets this question over and over, so he's offered up his secrets to sales success - very similar to my ideas as to what... Continue Reading Posted at 12:04 PM \| Permalink \| Comments
Jan22	What Is a Good Salesperson? Maria Palma January 22, 2008 Cam Beck offers us a little taste (pun intended!) of what Too Much "Customer Service" is and being aware of what you say to people who buy products from you. Especially when you're dealing with food - it's never... Continue Reading Posted at 10:05 AM \| Permalink \| Comments
Jan14	Sales and Customer Service: How Important Are the Numbers Really? Maria Palma January 14, 2008 "BIC Firms Increased Service Revenue by 41%" I read this news headline today but didn't read the article. As a customer, do I really care that BIC firms increased their revenue? Not really. All I care about is that they... Continue Reading Posted at 7:33 AM \| Permalink \| Comments
Jan 3	Celebrity Apprentice: It's Not About the Product Maria Palma January 3, 2008 If there's one reality show I think business people should watch, it's Donald Trump's "The Apprentice". The first couple years the show aired, I was addicted to it. Granted, I could do without all the big egos and drama (I'm... Continue Reading Posted at 10:48 PM \| Permalink \| Comments
Oct30	Commissions and Customer Service Maria Palma October 30, 2007 "The day I'm laid out dead with an apple in my mouth is the day we'll pay commissions. If you pay commissions, you imply that the small customer isn't worth anything." --Bernard Marcus, co-founder of The Home Depot Do you... Continue Reading Posted at 11:17 AM \| Permalink \| Comments
	What Happens When There Aren't Enough Salespeople on the Floor? A Lesson From Ellen DeGeneres Selling a Product or Selling a Benefit? It Is All About Serving How To Sell a Fountain Pen When Sales People Do Their Own Thing: Yay or Nay? Two Cases That Can Make or Break a Sale How to Flush Money Down the Toilet Selina Lo's Sales Presentation Tip If You're Wondering Why Your Sales Were Down This Past Holiday Season... New Products or Customer Service? Being Cheaper vs Having Great Service Customer Service Tip: Answer the Phone! Thought for the Day: Do You Have a Definition of Success? Mike Sigers' 8 Simple Rules For Repeat Sales "The Rainmaker's Credo" Sales Success Is Pushing Products Good Customer Service? Learn From Joe Girard: World's Greatest Salesman The Biggest Mistakes Salespeople Make In B2B Incoming Calls and Profits "I Sell A Bunch of Junk" "Today’s Small Company Executive May Represent Your Biggest Buyer Tomorrow" This Is What Makes a Business Successful The New Salesperson Part 2 The New Salesperson Are You Looking at the Bigger Picture? Don't Make Promises.... Get To Know Your Customers First Follow-Up and Make More Money Bad Customer Service: You'll Be Find Out Sooner or Later... Lessons Learned From Bed Shopping Pushy Salespeople and Customer Service Artists On Educating Buyers and Offering Bargains The Power of Suggestive Selling

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