CustomersAreAlways: Resources Archives

Resources Archives

Oct26	Resource For Retailers: Retail Customer Experience Magazine & Online Maria Palma October 26, 2008 Know More: Resources If you work in the retail world, whether it's in a grocery store, at the mall, or in the automotive industry, you may find this resource to be useful: Retail Customer Experience Magazine & Online. The website allows you to... Posted at 3:44 PM \| Permalink \| Comments
Jun18	Customer Service At Alltop Now Open Maria Palma June 18, 2008 Here's a brand new customer service resource that you may appreciate: Customer Service at Alltop. Get all the customer service news and blogs all in one spot! As a Twitter follower of Guy Kawasaki, I learned about Alltop and noticed... Continue Reading Posted at 11:00 AM \| Permalink \| Comments
Apr25	5 For Friday: Customer Service Thoughts and Ideas Maria Palma April 25, 2008 Here’s a collection of good thoughts and ideas I’ve come across this week that will get you thinking about how you can improve your service… "Who you will be one year from now will be greatly influenced by the... Continue Reading Posted at 2:34 PM \| Permalink \| Comments
Apr 4	Build Your Online Presence: Attend SOBCon08 Maria Palma April 4, 2008 The best part about blogging - besides finding new customers and staying in touch with them - is that you get to meet other like-minded bloggers. That is, if you're active in the community! I subscribe to tons of blogs,... Continue Reading Posted at 3:06 PM \| Permalink \| Comments
Mar 7	"Engage or Die" Maria Palma March 7, 2008 That's a line from Brian Solis' new ebook titled Customer Service: The Art of Listening and Engagement Through Social Media. If you're wondering what all this buzz is surrounding "social media" and you're thinking about what your company can do... Continue Reading Posted at 1:21 PM \| Permalink \| Comments
Jan23	Customer Service Improves in the UK Maria Palma January 23, 2008 According to this article at SME Web, customers are happier with service in the UK. The study was conducted by the Institute of Customer Service and offers us a little hope that companies are indeed recognizing the importance of... Continue Reading Posted at 5:15 PM \| Permalink \| Comments
	Five Customer Service Links For Friday Six Links For Saturday The Only Way to Improve Customer Service in 2008 Unnatural, Natural Behavior Customer Service Reads/Links Create a Wow in 2008 Take The Customer Service Pledge Challenge! 100 Customer Service Tools and Resources Coutts Woman: Inspiring Women in Business Two Customer Service Events You Don't Want to Miss! Customer Service Web Seminars Get Satisfaction: People Powered Customer Service Shop.org Summit 2007 Five Ways That MySpace Can Benefit Your Business Squidoo: A Great Resource For Customer Service Information A Great Resource: Good Experience Free Customer Service PDF Download and Thoughts on Repeat Business Check Out the Word of Mouth Marketing Association The Power of Focus and Integrity Favorite Topics At CustomersAreAlways "Customers Say What Companies Don't Want to Hear" ProBlogger Review: Blogging and Customer Service Shep Hyken's Blog & Websites: More Great Resources Links to Great Customer Service Articles Do Your Employees Have Good EQ's? Customer Service Zone: A Great Resource Customer Service Motivation A Great Read: "Creating Customer Evangelists" Thanks, Customer Service Reader! Become a Member of the International Customer Service Association Customers As Designers: A New Approach to Product Development Rosanne D’Ausilio Releases "How to Kick Your Customer Service Up A Notch" Customer Service Point: A Great Resource The "Get Human" Movement Begins! Customer Service: How Do You Do "It"? Customer Service Resources Providing Great Resources to Your Customers A Great Resource: Customer Service Group

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