CustomersAreAlways: Nordstrom Archives

Nordstrom Archives

May 3	Nordstroms Adds More Rewards to Loyal Customers Maria Palma May 3, 2007 Know More: Customer Loyalty, Nordstrom 2.0, Customer Loyalty As if we didn’t love Nordstrom (JWN) already, the company is giving us another reason to love them more. Nordstrom just launched a “Fashion Rewards” program that will give additional perks to the big spenders. Here are the different levels... Posted at 4:32 PM \| Permalink \| Comments
Feb22	Eight Reasons Why Nordstrom Is a Customer Service Legend Maria Palma February 22, 2007 Many of us know Nordstrom (JWN) for the great customer service, but for those of you who don’t know, I wanted to share with you why people rave about this company. Those of you regular readers know that I used to... Continue Reading Posted at 6:08 PM \| Permalink \| Comments
Jan 2	Thoughts on Controlling the Customer Chaos Maria Palma January 2, 2007 Not too long ago I discovered Brian Massey’s blog, Customer Chaos where his focus is on building customer-based communities. Power to the people! (Sorry, had to just throw in that line there). Now, the word “chaos” stirred up some memories... Continue Reading Posted at 3:46 PM \| Permalink \| Comments
Dec30	A Poor Nordstrom Experience?!? Maria Palma December 30, 2006 From the email box...(So good I had to post this!)Hi Maria,Thanks for putting out a great blog. I'm writing because I had a poor run in with a Nordstrom employee last week and I'd like to get your take on... Continue Reading Posted at 10:21 PM \| Permalink \| Comments
Nov 3	The Retailer Who Knows How to Design Restrooms Maria Palma November 3, 2006 Well, I’ve saved the best for last.... What’s a Bathroom Blogfest if we don’t mention a Nordstrom restroom? As most of us know, Nordstrom is known for their phenomenal service and their restrooms are popular with mommies. I’ve known of... Continue Reading Posted at 11:15 PM \| Permalink \| Comments
Sep 5	I Realize Now Why I Worked At Nordstrom... Maria Palma September 5, 2006 I’m the type of person that believes that everything happens for a reason. At the end of my Nordstrom career as I was ready to strangle hug my last customers, I used to wonder, Why am I here? What is... Continue Reading Posted at 11:00 AM \| Permalink \| Comments
	More Memories From Nordstrom Memories of "The Nordstrom Way" Children Are Customers Too! How to Build Customer Relationships

Nordstrom Archives

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