CustomersAreAlways: Motivation Archives

Motivation Archives

Jun27	How Customer Service Could Be a Waste of Time Maria Palma June 27, 2008 Know More: Customer Service Training, Managers, Motivation Alan Fairweather As I browsed through customer service videos at YouTube hoping to find a good one to share with you, I discovered this one by Alan Fairweather in which he talks about how customer service training could be a waste of... Posted at 10:10 PM \| Permalink \| Comments
Jun24	It's All About Focus Maria Palma June 24, 2008 If you're a sports enthusiast like me, you probably caught the NBA championship game between the Los Angeles Lakers and Boston Celtics last week. It was a blowout with the Celtics taking the coveted title. I've always been a Kevin... Continue Reading Posted at 7:54 PM \| Permalink \| Comments
May10	What is a Customer-Focused Strategy? Thoughts and Examples Maria Palma May 10, 2008 What is a customer-focused strategy? That is the question that Glenn Ross of Customer Service Experience asked a group of customer service/marketing bloggers. Here are some answers he has received so far:"Most simply, I would define “customer-focused strategy” as... Continue Reading Posted at 3:32 PM \| Permalink \| Comments
Apr30	The Difference Between a Mediocre Business and an Outstanding Business Maria Palma April 30, 2008 Not too long ago Donna Cutting, author of The Celebrity Experience, "dropped by" here to give us some examples of companies who provide outstanding experiences. Well, recently I came across a video with Donna talking about one of those companies... Continue Reading Posted at 11:31 AM \| Permalink \| Comments
Apr 3	Investing In Your Business: Why Gamblers Would Make Good Business People Maria Palma April 3, 2008 Are you a risk taker? When it comes to your business, are you willing to dish out the cash to improve customer service?When gamblers go to the casino, they put up cash with the hopes that the money will double... Continue Reading Posted at 11:26 AM \| Permalink \| Comments
Mar26	A Lesson We Can Learn From March Madness Maria Palma March 26, 2008 Like many basketball fans across the country, I’ve been tuned into “March Madness” the past couple weeks - which is not very productive, but is boosting my morale... ;) This is the month of the big college basketball tournaments and... Continue Reading Posted at 12:13 PM \| Permalink \| Comments
	The Two Schools of Thought in Business What Would You Do With a Billion Dollars? Dance Your Way to Productivity and More Sales Evaluating Your Customer Service What Would Boost Your Morale? Business Mantras and Building Wealth The Meta-Thinkers: A New Breed of Business People Creating a Blissful Experience For Customers Are You the LeBron James Of Your Team? Being Motivated vs. Being Inspired or What to Look For in a New Hire Staying Focused and Reconnecting More Positives...Fewer Negatives The Question of the Day: Why? The Effect of Effective People What Kobe Bryant Can Teach Us About Business Finding Passion In Your Work Are You a Lightworker? Why You ARE Important Do What You Love and Love What You Do Lessons From James Arthur Ray The Happy, Remarkable Birdie

Motivation Archives

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