CustomersAreAlways: Marketing Archives

Marketing Archives

Apr24	Business Relationships: An International Perspective Maria Palma April 24, 2008 Know More: Building Customer Relationships, Marketing, Philosophies customer service, Linda Sherman, Rohit Bhargava Doing business abroad can be a little tricky if you're not familiar with the culture that you're dealing with. However, I think we can all agree that no matter where you are in the world, having good relationships is key. ... Posted at 11:46 AM \| Permalink \| Comments
Mar 7	"Engage or Die" Maria Palma March 7, 2008 That's a line from Brian Solis' new ebook titled Customer Service: The Art of Listening and Engagement Through Social Media. If you're wondering what all this buzz is surrounding "social media" and you're thinking about what your company can do... Continue Reading Posted at 1:21 PM \| Permalink \| Comments
Feb 4	"Customer Service is the New Marketing Summit" Kicks Off: Links and Resources Maria Palma February 4, 2008 The "Customer Service is the New Marketing" Summit is going on today in San Francisco. Unfortunately I wasn't able to make it due to prior engagements, but I'd like to share some links to keep you in the loop... Ryan... Continue Reading Posted at 12:02 PM \| Permalink \| Comments
Jan24	Catalog Choice Poses a Challenge to Marketers Maria Palma January 24, 2008 A nonprofit company by the name of Catalog Choice recently signed on its 400,000th member to its database of consumers who have elected not to be listed on catalog mailing lists. It's pretty similar to the "Do Not Call" list... Continue Reading Posted at 3:31 PM \| Permalink \| Comments
Jan 2	Is Your Customer Service Compelling? Maria Palma January 2, 2008 At the beginning of every year many of us go into reflection mode and think about what happened the past year - the goals we achieved, the places we've been, how business improved...or not. During this time of reflection, did... Continue Reading Posted at 9:05 PM \| Permalink \| Comments
Dec28	Branding = Marketing = Customer Service Maria Palma December 28, 2007 What does the word "branding" mean to you? Brad VanAuken of Branding Strategy Insider says that branding is: "The Source of a Relationship with Customers" Here's a good definition by Kristine Kirby Webster I came across over at Marketing Vox:... Continue Reading Posted at 1:38 PM \| Permalink \| Comments
	In Business Every Single Action Matters Create a Wow in 2008 3 "Top of Mind" Marketing/Customer Service Tips Why You Shouldn't Ignore Customer Conversations Attend the "Customer Service Is the New Marketing" Summit! Are Customers At the Top of Your Mind? Being Remarkable Isn't An Option Customer Service Carnivale: The Potpourri Edition The Trade Show Experience Does SEO Really Matter? There Is Always Opportunity Waiting Celebrity Marketing vs Good Ole Fashioned Customer Service Top 25 Marketing Blogs and Blogtipping Are You Contagious? Two Types of Marketing Word of Mouth Marketing: Still the Best Are You Wasting Money on Advertising? A Million Dollar Marketing Budget: What To Do? Friday Night Laughs Need To Let the World Know About Your Great Customer Service? What Is Marketing? Marketing and Customer Service: Same Thing? New Blog Discovery: Fishing For Customers Check Out the Word of Mouth Marketing Association Actions Speak Louder Than Words So...Marketers ARE Liars

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