CustomersAreAlways: Customers Archives

Customers Archives

Apr11	Friday Funny: Following the Herd Maria Palma April 11, 2008 Know More: Customers funny videos, psychology It's Friday and for many of you it's the end of the work week. You deserve a little laughter in your life, so here's a video I stumbled upon the other night that will definitely make you laugh...The same type... Posted at 10:02 AM \| Permalink \| Comments
Jan10	Your Secret Weapon Maria Palma January 10, 2008 I've always advocated the concept of checking the internet to see what others are saying about you or your business. Thank Goodness that I'm not a celebrity because I think I would be addicted to Googleing myself daily. I often... Continue Reading Posted at 12:49 PM \| Permalink \| Comments
Dec 8	Turning a Jerk Into Your Best Customer Maria Palma December 8, 2007 In the world of customer service we're constantly meeting people from all walks of life with different wants and needs. Sometimes we get customers are easy to please, sometimes they're not so nice, and then there are those who are... Continue Reading Posted at 2:04 PM \| Permalink \| Comments
Oct18	The Customer vs Client Debate Maria Palma October 18, 2007 Becky Carroll of Customers Rock! has tackled the question of whether we should label people who buy from us "customer" or "client" and she asked us customer service bloggers to share our opinions on this issue. You may recall a... Continue Reading Posted at 10:57 AM \| Permalink \| Comments
Oct10	Treating Customers As Friends, Not Enemies Maria Palma October 10, 2007 Here's a great customer service story passed on to me from Phil Gerbyshak. I think it exemplifies what outstanding customer service means. Have you ever helped a customer in need? Even if they weren't staying at your hotel or weren't... Continue Reading Posted at 7:14 AM \| Permalink \| Comments
Oct 4	Dealing With Cranky Customers Maria Palma October 4, 2007 "What's wrong with you? I'm trying to give you the best customer service that I can, but you seem so agitated!" That's what my step-mother said to a customer the other day. Have you ever had that experience? Have you... Continue Reading Posted at 11:26 AM \| Permalink \| Comments
	What Happens When You Push a Customer Over the Edge? Are You Throwing Your Customers Into the Dungeon? Customers With a Few Loose Bolts Consumers and Customers: Is There a Difference? Balancing the Needs of Customers and Employees There Is Always Opportunity Waiting Funny Customer Service Video: The Coupon Guy 11 Ways to Lose Customers Guest Post: "The Customer Service Carpool" My Subway Experience and Thoughts on Customer Expectations Clients, Customers and Consumers: What's the Difference? Do You Trust Your Customers? Don't We Wish All Customers Were Like This? Customers: What They Need vs What They Want and Do Oh, Excuse Them For Being Customers Should We As Customers Be More Patient? You Just Never Know Who Your Customers Are! Mike Sigers Needs Our Help Getting Through to Hilton How MySpace.com and Your Business Are the Same Share Your Random Acts of Kindness Surveying Your Customers on a Budget How Do You Build Your Customer Relationships? What's Most Important In Life? Money or Customers? Here Is What I'd Like To Know About My Customers Still Oblivious To What Customers Are Saying About You? What Studying Psychology Has Taught Me It's the Customers' Company! Do You Encourage Your Customers to Shop the Competition? The Information-Hungry Customer Practicing Empathy Empathy, Learning About Customers and Being Their Friend Tips On Choosing the Best Customer Survey Tool Did You Thank the Customer Service Rep Who Helped You Today? What May Not Be Important To You May Be Important To Your Customers The Sunday Funnies Being a Good Customer Avoiding Customers and Complaints Consumer Reports' Shop Smart and Women Shoppers A Lesson Learned From the Man With a Hundred Questions Make It Easy For Customers To Use Your Products

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