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Customer Service Seminars Archives

Mar13	Free Customer Service Web Seminar Maria Palma March 13, 2008 Know More: Customer Service Seminars CRM Magazine is sponsoring a web event titled, Uncovering the Secrets to Great Customer Service: How Do the Best Companies Achieve Award-Winning Status? When: WEDNESDAY, MARCH 19TH, 2008 • 11:00am PT / 2:00pm ET What you'll learn:Best practices for designing... Posted at 3:40 PM \| Permalink \| Comments
Feb 4	"Customer Service is the New Marketing Summit" Kicks Off: Links and Resources Maria Palma February 4, 2008 The "Customer Service is the New Marketing" Summit is going on today in San Francisco. Unfortunately I wasn't able to make it due to prior engagements, but I'd like to share some links to keep you in the loop... Ryan... Continue Reading Posted at 12:02 PM \| Permalink \| Comments
Dec29	Reminder: Price Increase for "Customer Service is the New Marketing Summit" Maria Palma December 29, 2007 Awhile ago I announced the news of a one-day event called the "Customer Service is the New Marketing Summit" sponsored by Get Satisfaction. Well, if you're thinking about attending this event on February 4, 2008, you should get your ticket... Continue Reading Posted at 9:33 PM \| Permalink \| Comments
Sep18	Customer Service Web Seminars Maria Palma September 18, 2007 If you need an easy, convenient, and cost-effective way to train your employees about customer service, you may want to check out these upcoming web seminars offered by ICMI (International Customer Management Institute): "I love My Job": How to Encourage... Continue Reading Posted at 11:15 PM \| Permalink \| Comments
Sep23	Customer Service Seminar: Customer Focus Innovation Maria Palma September 23, 2006 Stanford Graduate School of Business is hosting a “Customer-Focused Innovation” seminar from November 12-17, 2006: Customer-Focused Innovation takes a hands-on approach to eliminating the red tape that impedes innovation. Participants learn strategic frameworks to better understand customer experiences, develop deeper... Continue Reading Posted at 9:40 PM \| Permalink \| Comments
Jun22	Executives Learn A Thing or Two At the Reuters Summit Maria Palma June 22, 2006 Today the Reuters Consumer & Retail Summit took place where companies learned the value of customer service. Here are some quotes from company executives from an article at Reuters: "You don't mind spending more on wages if your bottom line is... Continue Reading Posted at 4:01 PM \| Permalink \| Comments
	Free Webinar on "Customer Centricity" "Excellence in Service: The Nordstrom Way" China's CRM Forum 2006 Upcoming Customer Service Seminars in the U.S. Customer Service Training Upcoming Seminar: Delivering Excellence in Quality Customer Service

Customer Service Seminars Archives

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