CustomersAreAlways: Customer Service Jobs Archives

Customer Service Jobs Archives

Oct30	Commissions and Customer Service Maria Palma October 30, 2007 Know More: Customer Service Jobs, Sales 2.0, Customer Service Jobs "The day I'm laid out dead with an apple in my mouth is the day we'll pay commissions. If you pay commissions, you imply that the small customer isn't worth anything." --Bernard Marcus, co-founder of The Home Depot Do you... Posted at 11:17 AM \| Permalink \| Comments
Mar29	Why Cutbacks Don't Help Maria Palma March 29, 2007 As I’m reading through the news headlines today I come across some stories...“Circuit City to Cut 8% of Staff”“Borders Slashes Buyer Rewards, Cuts Discounts” It’s sad and disheartening to see that companies are so focused on doing cutbacks instead of... Continue Reading Posted at 4:05 PM \| Permalink \| Comments
Feb23	No Matter What You Do, You're Still in Customer Service Maria Palma February 23, 2007 I came across this article called Why You Lose Customers where the author writes:“Poor customer service has no place in a small business, but luckily, it can be remedied with one simple solution. If you don’t like to work for... Continue Reading Posted at 8:39 PM \| Permalink \| Comments
Feb14	Chief Experience Officer: Yay or Nay? Maria Palma February 14, 2007 Fellow Know More Media blog author over at MarektingBlurb says that Chief Experience Officers are Wrong:“Experiences are core to a multitude of management roles already in existence. The last thing you want to do is seperate responsibility for great experiences... Continue Reading Posted at 2:42 PM \| Permalink \| Comments
Feb 8	Customer Service Job Postings and Carnivale of Customer Service Maria Palma February 8, 2007 Looking to hire a customer service rep? I've teamed up with Service Untitled and a few other customer service bloggers to launch a website called Customer-Centric Jobs where employers can post ads seeking candidates for customer service related positions. If... Continue Reading Posted at 7:27 PM \| Permalink \| Comments
Oct19	AOL Lays off....Yup, You Guessed It! Maria Palma October 19, 2006 The big news for the day...drum roll please...AOL lays off 1,400 customer service reps! Workers in Albuquerque, NM, Tucson, AZ and some people in Ogden Utah have received pink slips. Well, this comes as no big surprise to me. All... Continue Reading Posted at 9:11 PM \| Permalink \| Comments
	Yes, You Have a Choice! Tips on Asking For a Raise Customer Service Easy? Responses To A Reader's Comments Managers Need To Be Smarter When Hiring Customer Service: It's More Than "Just A Job" Customer Service Reps: Find The Right Mentor Wise Words From Brian Tracy Southwest Airline's Job Audition Advice For Those Who Hate Their Customer Service Job Avon Issues Pink Slips to Customer Service Reps Comcast Adds More Customer Service Jobs Before You Take That Customer Service Position... Looking For a Customer Service Professional or a Customer Service Job?

Customer Service Jobs Archives

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