CustomersAreAlways: Customer Service Hiring Archives

Customer Service Hiring Archives

Apr30	The Difference Between a Mediocre Business and an Outstanding Business Maria Palma April 30, 2008 Know More: Customer Service Hiring, Employees, Motivation Donna Cutting Not too long ago Donna Cutting, author of The Celebrity Experience, "dropped by" here to give us some examples of companies who provide outstanding experiences. Well, recently I came across a video with Donna talking about one of those companies... Posted at 11:31 AM \| Permalink \| Comments
Dec18	What Should I Wear to a Customer Service Interview? Maria Palma December 18, 2007 In my blog readings the other day I came across this question that someone asked in a forum: What should I wear to a customer service interview? I thought this would be a good question to answer since I'm sure... Continue Reading Posted at 12:48 PM \| Permalink \| Comments
Oct28	Hire Consultants Wisely Maria Palma October 28, 2007 The other day I received my Cincom newsletter in which an article by Jimmy Ray Purser, Network Solutions Expert of Cisco was published. Jimmy is a customer service network designer who has helped many businesses solve technology problems. In the... Continue Reading Posted at 3:09 PM \| Permalink \| Comments
Aug13	Skills To Look For When Hiring a Customer Service Rep Maria Palma August 13, 2007 Manage Smarter has an article that lists the 15 Personal Skills You Need on the Job. It’s a pretty good comprehensive list that contains skills I would look for when hiring a customer service rep. Here are the two skills... Continue Reading Posted at 12:06 PM \| Permalink \| Comments
Mar 6	How To Spy On Your Customer Service Candidates Maria Palma March 6, 2007 If you’re an employer looking to hire a new customer service rep but you’re still not quite sure about a candidate, have you thought of checking to see if they have a MySpace page? I have to admit that I... Continue Reading Posted at 9:49 PM \| Permalink \| Comments
Dec11	Carnivale of Customer Service: The Hiring Edition Maria Palma December 11, 2006 It’s a late post for Carnivale of Customer Service - but like I always say - Better late than never! This week we have one submission....Service Untitled talks about what you want vs. what you get when it comes to... Continue Reading Posted at 9:46 PM \| Permalink \| Comments
	The New Bottom-Line There Is No Compromising in Customer Service Ignorant, Self-Centered Customer Service Reps...Ok, They're Just Plain Moronic The 15 Customer Service "Competencies" A Different Way To Interview Customer Service Reps Managers Need To Be Smarter When Hiring Don't Settle For Less Hiring Good Citizens Hire the Best People-People, Not the Best Salespeople Help With New Hires Contributing To Society Hiring Good Employees & Treating Them Right Larry Galler Offers His "Grump Elimination Test" Finding the Best Customer Service Candidates Hire For Human Skills

Customer Service Hiring Archives

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