Community Archives

Jul 8
The Pickens Plan: A Lesson in the Power of Social Networking
I'm still amazed when I hear people say that the web is for "tech" people.  I'm amazed even more when people resist the idea of using social networking to attract customers to their website.  If you're one of these skeptics...
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Jun29
The New Rules of Marketing
Have you tried and tried to get new customers but have been unsuccessful?  If you’re involved with marketing your brand, there are two things you should know:Old ways of marketing: blasting ads through channels such as TV and traditional media... Continue Reading
Apr15
Who's Talking About You on Twitter?
So, I had a few dates with Twitter this past weekend and it looks like love is in the air.  I know you're probably asking, Where the heck have you been, Maria?  Twitter has been around for ages and you're... Continue Reading
Mar 6
The Forbes Billionaire List, Success, and Giving Back
Have you ever thought about what it would be like to be a billionaire?  I have - plenty of times.  Just like many people, I'm fascinated with the accumulation and distribution of gargantuan wealth.  You may recall that I asked... Continue Reading
Dec 7
Where To Find Customers Online
Here at Customers Are Always I talk a great deal about joining the online conversations that your customers are having.  But where do you go to find those customers?  In the video below Mike Sansone of ConverStations illustrates that in... Continue Reading
Why You Shouldn't Ignore Customer Conversations
Here's a great article to read during the Friday commute - that is, if you're not driving!  Customer Service is the New, New Marketing.  Not to be confused with the Customer Service is the New Marketing Summit I mentioned before!... Continue Reading
 


Customer Service and the University System
Five Ways That MySpace Can Benefit Your Business
Politics and Customer Service
The Ultimate Service: Giving Back to the Community
Using Yelp For Free Feedback
Lessons From "Coach Carter"
MyBlogLog: Another Way to Connect
Does Your Company Have a Blog?
Service In Its Purest Form During Hurricane Katrina
Tracy Mullin's Thoughts on Corporate Responsibility
Thought For the Day: Contribution
McDonald's Asks "Is CSR a Fad or the Future"?
Philantrophy: The Highest Form of Service
Is Good Customer Service Enough?
Nonprofits Give the Best Service
Service Tip: Give Back to the Community
U.S., India, Brazil, China...Why Does Country Matter?
Customer Service : An Arab View
Can't Do Without Librarians
National Mom and Pop Business Day
In Search of Heroes
GM Update: A Commitment to the World
Giving Back To The Community

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