Cable Customer Service Archives

May29
Comcast Joins the Conversation
Maria Palma May 29, 2008
Know More: Cable Customer Service
Here's an interesting story over at CRM Buyer.  The author, Ethan Horowitz, reports that Comcast has decided to "join the conversation" and has started using social networking channels to communicate with customers.  Many of you are well aware that Comcast...
Posted at 5:52 PM | Permalink | Comments
May12
This Is What I Like
Maria Palma May 12, 2006
I recently signed up for Time Warner Cable and Internet services and found out that I could pay my bill online.  Now, as many times as I’ve done payment transactions online, you would think that paying this bill wouldn’t be... Continue Reading
Posted at 3:26 PM | Permalink | Comments
Feb 9
Cable Customers: Got a Complaint?
Maria Palma February 9, 2006
Are you looking for a place to complain about your cable company?  Did you have a bad customer service experience and want to tell your story?  There's a place for you:  MyCableNightmare.com.  MyCableNightmare.com is a nonprofit organization that takes a... Continue Reading
Posted at 10:58 PM | Permalink | Comments
 


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