CustomersAreAlways: Advice Archives

Advice Archives

Apr 3	Investing In Your Business: Why Gamblers Would Make Good Business People Maria Palma April 3, 2008 Know More: Advice, Motivation business investment, business lessons, gamblers, James Parker, Martha Stewart, risk Are you a risk taker? When it comes to your business, are you willing to dish out the cash to improve customer service?When gamblers go to the casino, they put up cash with the hopes that the money will double... Continue Reading Posted at 11:26 AM \| Permalink \| Comments
Mar31	Customer Service Quote of the Month Maria Palma March 31, 2008 Here's a little nugget of advice I read over at Own Your Brand: "Refuse to complain about what you don’t have and find your unique way of delivering on your brand promises." Companies have found plenty of excuses on why... Continue Reading Posted at 4:42 PM \| Permalink \| Comments
Mar28	Is the Customer Always Right? Maria Palma March 28, 2008 The following is guest blog post by Steve Coscia of Coscia Communications, Inc. I first met Steve a few months ago and he shared his thoughts with me on what could change customer service in America. He's a great speaker!Is... Continue Reading Posted at 8:08 AM \| Permalink \| Comments
Feb26	Quit Advertising, Start Connecting Maria Palma February 26, 2008 Photo by Shiny Things Remember when hanging out at MySpace was the "it" thing to do? It's a great way to connect with friends and family, but now many people have turned to Facebook for their social networking fix. Advertisers... Continue Reading Posted at 11:35 AM \| Permalink \| Comments
Feb11	How to Recession Proof Your Business Maria Palma February 11, 2008 Last week I briefly talked about economics and the current state of the retail industry. I also said that retailers who give great customer service shouldn't be frightened if we go into a recession. The U.S. economy is a huge... Continue Reading Posted at 2:01 PM \| Permalink \| Comments
Feb 4	A Word of Advice For Beauty Service Providers Maria Palma February 4, 2008 As a woman who invests a great deal of time and money in the billion dollar beauty industry, I felt compelled to share this great post by Pamela Hill. A beauty shop that offers phenomenal service is guaranteed to have... Continue Reading Posted at 2:00 PM \| Permalink \| Comments
	4 Must-Read Customer Service Blog Posts Turn Your Customer Service Resolutions Into Achievable Goals Customer Discrimination: A Lesson From Ocean's 13 The Only Way to Improve Customer Service in 2008 Be Nice in 2008 Showin' Love For an Uncaring Boss on Boss Day Are You a Positive Force? Customer Service Thoughts A Customer Service Professional's Guide to a Stress-Free Workday Turning a Bad Day into Good Your Partner In Success Lip Service Balancing the Needs of Customers and Employees Advice For the Retail Customer Service Rep: Don't Take It Personal Lies and Broken Promises The Happiness Habit Keeping Yourself Motivated at Work Abuse From Irate Customers and What/What Not To Say Being Nice Makes You Smarter? The Day-After-Christmas Return Rush is On! What It Takes to Become An Airline Customer Service Rep QAQnA Shares 10 Things Not To Say To A Customer Are Your Practicing What You Preach? Practice Your Listening Skills! The True Reward in Customer Service Honesty is the Only Policy Reminding Employees of their Mission A Vacation Can Help with Customer Service Angry Customers and What You Should Never, Ever, Ever, Ever Do Sharing Some Friendly Advice... Sunday Customer Service Thoughts and Advice Customer Service is Being Observant A Shift in Thinking Changes Your Outlook on Customer Service Pricing and Paying for Service Find Love Within First Credit Cards That May Do More Harm Than Good Keep Your Bad Words To Yourself Responses To A Reader's Comments "Pet the Thirsty Horse Compassionately" Choose To Be Happy and You'll Have Happy Customers

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