Welcome to the Thanksgiving edition of the Customer Service Carnivale! I'd like to take a moment to thank all the readers and contributors who inspire me to continue writing here at Customers Are Always. It's been a great journey and I appreciate all of your support!
This edition has many resources that we can all be thankful for. So without further ado...
Service Untitled offers a customer service tip: Teach your customers with online classes. When it comes to the customer experience, creating value is key!
Anya Portnik shares with Invest 15 minutes a day and double your sales results? posted at Gavin Ingham. I completely agree with everything said in this article! You may also be interested in this free special report that Gavin offers as well: Selling in Tough Markets
Part of customer service is reassuring our customers that we can get the job done. That said, here are some thoughts from Fiona Lohrenz in Reassuring Day Care Parents posted at Child Care Only.
Scott Mahler shares Why You Need to Upgrade Your Website. Having a customer-friendly website is important in today's business world! Scott also shares Software That Can Help Streamline Business For Commercial Properties saying, "One of the fastest ways to lose a client is to miss out on opportunities you have to serve their needs, which is why in today’s global economy, it is more important than ever to maintain quality customer service. This is especially true, when speaking of commercial property. Whether that commercial property is large-scale real estate or residential, there is innovative software technology that can help maximize the service you provide your tenants."
The Human Resources department plays an important role in a business because they make sure employees (internal customers) are taken care of. If you work in HR, you may be interested in reading People Persons: Top 50 HR Blogs posted at BSchool.com Business Schools Directory.
What's a customer service carnivale without a little rant? Jim gives us a Washington Mutual rant in Call Center CSRs Ruin Customer Experience posted at Blueprint for Financial Prosperity.
And speaking of call centers...Raymond tells us that Outsourcing Call Center Jobs To India Leads To Bad Customer Service posted at Money Blue Book
That concludes this edition. Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page.
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