Devoted to customer service and the principles of exceptional customer services

Welcome and thank you for visiting the Customer Service Carnivale!  I'd also like to thank Blog Carnival for choosing us again as the carnival of the day ;) As always, we have some great submissions, so let's get the party started!

Gavin Ingham says that now is the time for sales heroes.  How about you?  Are you investing in yourself and your customers during this time of economic uncertainty?

Here's an excellent customer service tip: Pass on praise to everyone.

If you work in the food service industry, I'd like your thoughts on this article: 13 Things Your Waiter Won't Tell You

Pete Abilla offers us Customer Service Contacts are Symptoms, not Root Causes: How to Apply the 5 Whys

This is an inspiring post, Presuppose Greatness.  We should remember this part: "If you want people to expect to have a good experience with you, it helps for you to presuppose greatness in as many of your interactions as possible."

Martin Russell shares an interesting ad in Really Getting A Buyer’s Point Of View

Erika Collin shares great resource for classes on communication and customer service, plus more: Brain Trust: 100 Ivy League Business & Entrepreneurship Courses You Can Take for Free

John W. Furst presents Seth Godin - A Podcast About Tribes (47 Minutes)  Furst says, "Seth Godins newest book Tribes is already a bestseller on Amazon. His advice does not only apply to marketing. Think about customer service (CS), it's a touch point with your customers. That means your CS people should know about tribes, too."

I've always preached how important it is to connect with people (current and potential customers) via online social networking.  Karina Harris reminds us of this in How to Beat the Economy: Make YOUR Business Work

That concludes this edition. Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page.