Welcome to the Customer Service Carnivale! We've got a good mix of articles for this edition ;) Thanks to everyone for your contributions and keeping this Carnivale alive!
The Banquet Manager shares a tidbit about how you can tell alot about a person by how they treat a waiter in Another Story About a Great CEO. You may also want to check out this rant: "Those SOB Members Did It Again!"
Service Untitled gives us a good customer service tip in Offering to follow up with (additional) answers. The worst thing you can say is "I Don't Know"!
One Family shares a customer service experience with the iRobot Roomba 5-series Robotic Vacuum Part/Accessory Replacement (Side Brushes)
Consumer Noe offers some sound advice for customers in Receiving Excellent Customer Service.
Here's a good lesson in customer service: A Wicked Example of Customer Service. Which supervisor are you?
Andy Birol shares with us how to effectively relate your company's purpose and goals to your prospects and audience in I Didn't Know You Did That!
Ms. Smarty Pants Know It All felt like she went through a time warp when she experienced Amazing Customer Service at Banks Today. Oh, banks want to be nice to us now, eh? I wonder why...
That concludes this edition. Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page.
I'm a firm believer in the power of social media - but what do you do when a company has no social media visibility?
Right now, my friend Jeremy has an issue with a local BMW dealership where he's not getting any satisfaction and there are no other outlets so now he's calling on the local community - see: http://homeculinaire.blogspot.com/2008/10/my-land-rover-battle.html
Any ideas?
Posted by: Mark Krupinski | October 2, 2008 12:27 PM | Permalink to Comment