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Aug27
Customer Service Carnivale Featured at Blog Carnival

I got the news the other day...

The Customer Service Carnivale will be the Featured Carnivale over at Blog Carnival next Tuesday, September 2nd!  Finally!  It's nice to be recognized once in awhile, eh?  

I will be hosting the next carnivale on Monday, September 1st over at Online Business Resources. Have a customer service tip, story, or news to share?  Click here to submit your article or blog post to the carnivale!  Deadline for submissions is this Saturday, August 30. 

Aug25
How to Change the Way We Think About Customer Service
I’ve had some time away from this blog to let my mind relax and contemplate the state of customer service.  Much of what I’ve been thinking about has been in alignment with a book that I’ve been reading titled... Continue Reading
Aug15
The Focus is Customer Service...
...this month over at my other blog, Online Business Resources.  The main idea is that even though you have an online business where everything may be automated, you still have an obligation to be there for your customers should they... Continue Reading
Aug 5
Customer Service Carnivale: The Late Edition
This carnivale is a day late and I do apologize!  I had planned to post it yesterday afternoon, but I got struck with food poison...But enough with excuses!  Thanks for your patience ;) Here's a little rant from a... Continue Reading

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