Devoted to customer service and the principles of exceptional customer services

Welcome to the "Hot Topics" edition of the Customer Service Carnivale.  I like to think that customer service is always a hot topic and all the contributors for this edition have definitely offered articles worth talking about... 

Becky Carroll conducted a poll on 5-Star Service and received a wide range of responses.  I like the idea of "being specific things to specific people".

Rich Vosler uses a story of network marketing to remind us that educating the consumer is important.  I learned something new:  Everything is a "pyramid scheme"! 

Anya Portnik offers us more sales lessons from The Sales Apprentice 2008.  Also, here's another interesting post:  Will Improving My Memory Boost My Sales Success?

Hank shares a really good article: Good Customer Service Will ALWAYS Save (And Make) You Money Both As A Seller And As A Buyer

Service Untitled tells us that there really is no "endgame" when it comes to customer service.  I agree!  There is always room for improvement ;)

Knowing how to deal with the different types of people in the workplace will help you keep the focus on what's important and as Andrew Heath says, "And while there are always things you can do to help yourself and others, the main principle in the workplace is not to sweat the small stuff."

Although the following article isn't necessarily directly related to customer service, it'll give you a couple laughs - and a little laughter in our day is always recommended!  Check out Innkeeping Heloise Style

Darren shares an interesting customer service story in State of Mind and says, ""How not to treat a customer...and expect to keep them coming back. To be honest, I'm surprised she's still around!"

Joe Capista offers us the three parts, or "The Success Triangle", to reach unlimited success in business.  While you're there, make sure to download his free ebook!

Heather Johnson shares Virgin Mobile's marketing strategy to attract new customers in the India.  I like the idea of getting paid for incoming calls!! 

Carole DeJarnatt reminds us that our choices do make a difference.   Are you choosing to serve?

Michael shares his experiences with GoDaddy's customer service.  As a GoDaddy customer myself, I have been very satisfied with their service...

Well, folks, that's it for this week!  A BIG THANK YOU to all of you who have contributed to this edition!  Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts and future hosts can be found on our blog carnival index page.