Devoted to customer service and the principles of exceptional customer services

As I look over all the blog posts I've written over the past couple months, I've noticed that I haven't shared any real good customer service stories lately.  I would hate for this blog to turn into a rant blog that complains about how bad customer service is nowadays!

That said, I'd like to share a couple links to that remind us that yes, there are still companies out there that really and truly care about their customers...

• Jackie Huba of Church of the Customer shares a warm and fuzzy story about a denim store in Austin in her post, A tale of two stores

• This article, A higher level of customer service, features two employees of a Lowes store in Memphis, Tennessee

Do you have a good customer service story or link to share?  Leave a comment below...