
As a Twitter follower of Guy Kawasaki, I learned about Alltop and noticed that there wasn't a category for customer service. I contacted Guy, gave him a list of r
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![]() As a Twitter follower of Guy Kawasaki, I learned about Alltop and noticed that there wasn't a category for customer service. I contacted Guy, gave him a list of r Have another resource you'd like to share? |
Hi Kelly,
Customer service is way too important a topic not to be included ;)
BTW - that Alltop banner does not make your butt look too big!
Yeah there is no doubt in increasing of cutomer towards the customer care. This is the place where each and every customer is getting satisfactory response what they want. Customer acts like a soul for the business, as business totally depends upon the customer satisfaction. Customer service sells, Offline and online, customers are looking for hassle-free, convenient, pleasant shopping. “Gone are the days when the customer overlooked poor service because the price was discounted. Strong customer service is a valuable asset, especially in today's high-tech-oriented, increasingly impersonal business world. Despite the increased use of new technologies intended to improve customer service, such as automated phone systems and live chat over the Internet, poor customer service is the primary reason for the failure of the business.
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Maria,
How neat! I wrote a post about Guy's email to me last week, but I had no idea that you'd made the suggestion to him. I'd been wishing to be part of Alltop, and I'm thrilled that you engineered such an important addition.
Thanks very much!
Regards,
Kelly
Posted by: Kelly | June 19, 2008 7:08 PM | Permalink to Comment