The past few months or so it seems as if I’ve really been tuned into some of the customer service woes that we’ve been experiencing - especially with the airlines. Another topic I have also gravitated towards is social media and how technology has enhanced the relationships that we have with our customers. However, in this post I’d like to go back and revisit the basics. Once in awhile we need a reminder…
I dug up some past “classic” posts for those of you needing some tips to get your customer service back on track:
- The ABC's of Customer Service
- 10 Ways to Wow Your Customers
- 10 Most Important Phrases in Customer Service
- How to Build Customer Relationships
- Have You Thanked Your Customer Today?
Comment Preview