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Apr27
Two Stories That Will Restore Some Faith in the Airline Industry
I know, it's been awhile since I've shared with you any good customer service stories - especially about the airline industry.  However, Chris Brogan offers a little light at the end of the tunnel with his Thank You Continental Airlines story.  Even Seth Godin is sharing some good vibes with Greg, the airport parking lot attendant at American Airlines at JFK.  Thanks, guy, for restoring our faith!  We have to Helping-Others-Quote.pngremember that there are still good people who work for the airlines and love what they do. 

Later on this week I'm going to share some confessions of a United Airlines flight attendant...stay tuned!

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4 Comments/Trackbacks




I like that you've lured me into coming back to your blog later this week to hear your story. : ) Good thinking.

And in general, I think it's vital that we say good things when good things come out. It makes the bitching and moaning more realistic. : )

Hi Chris,

I agree. All too often we focus on the negative and forget that there are probably way more positive stories out there to share. I have to constantly remind myself of this.

what many other people go through - is finding the energy to go out looking for another job.

I think it's vital that we say good things when good things come out. It makes the bitching and moaning more realistic. : )

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