Well, we may have less submissions for the Customer Service Carnivale this week, but they're all good and juicy ones!
I really, really like this "lunch program" for internal customers that a tech company started. Read more about it in We'll Buy You Lunch If...
In order for any kind of customer service initiative to succeed, there must be true leaders working within the company. When you're hiring people to join your team, are you looking for these 7 Attributes of Leadership?
As a leader, are you communicating well with your customer service reps? Chris Stowell shares a communication lesson in Communication, Delegation, and Instruction: Communicating With A Future Leader At Midnight
Looks like Starbucks is really making an effort to listen to its customers! Heather Johnson shares her thoughts in Starbucks' New Feedback System: Corporate Marketing At Its Finest
Having good work ethics is important in any customer service position. GP shares some tips in a post titled Innkeeper as Superwoman? I like #5: Don't sweat the small stuff!
When it comes to sales copy on your website, do your customers prefer short copy or long copy?
Alik Levin shares 3 Easy Steps To Become a Superhero to your customers. Love it!
Oh, you don't want to miss this post by Charles Green...Bizarro Customer Service: The Anti Nordstrom. Wow. I'm speechless after reading that one! I'm just dying to know which company that was...
Submit your blog article to the next edition of customer service carnivale using our carnival submission form. Past posts can be found on our blog carnival index page. Would you like to host a future edition? Email me: maria [at] customersarealways.com
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