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Apr26
All It Takes Is a Piece of Chocolate...
Maria Palma April 26, 2008
Know More: Customer Service Tips, restaurant
...to surprise and put a smile on your customers' face - that is, if they like chocolate!  Yesterday I went to a cafe to do some writing (free wifi will always bring me in!) and ordered a turkey sandwich and my favorite coffee drink, an iced mocha.  When the plate was brought to my table, I noticed the little Hershey's kiss sitting on my plate...a caramel-filled chocolate to boot!  Never mind that I was really hungry for that sandwich - that little itty piece of chocolate made my day!
Chocolate-Yum.jpg

It really, really doesn't take much to please your customers.  What's a simple little thing you can do to surprise and enchant your customers today? 

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3 Comments/Trackbacks




Excellent post, Maria! It's the little things that make a hug difference to customers.

Posted by: rockandrollguru | April 27, 2008 10:10 AM | Permalink to Comment

My wife and I visited a new Indian restaurant with friends last Friday. When the bill arrived, we got a small choc each and a glass of Baileys. We are going back next week!

I will add the meal was great, as well.

Posted by: GreatManagement | April 28, 2008 1:18 AM | Permalink to Comment

Thanks for stopping by and sharing your thoughts! It's amazing what a "little thing" can do to spread good vibes ;)

Posted by: Maria Palma | April 29, 2008 2:52 PM | Permalink to Comment

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