Devoted to customer service and the principles of exceptional customer services

The Customer Service Carnivale is upon us once again!  With all this nice spring time energy in the air, I know many of you have inspiring customer service posts to share!  The cut-off date to submit posts is this Saturday, March 15.  Click here to submit your article.

If you don't have a blog but would like to share a customer service tip or story, please email me:  maria [at] customersarealways.com

Also, since my birthday is coming up, I'd like to take a few days off...and I need your help!  If you'd like to be a guest blogger here and share your expertise with my readers, I'd love to publish your article!  Can't think of anything to write about?  Here are some ideas:

*  The best/worst customer service you've ever received and what you learned from it

*  Your top 5 favorite companies that deliver excellent service

*  What "Wow" customer service means to you

*  How your philosophy of customer service has changed over the years

Thanks in advance for your contributions!