"Refuse to complain about what you don’t have and find your unique way of delivering on your brand promises."
Companies have found plenty of excuses on why they can't deliver top-notch customer service, but if you read Mike Wagner's post, you'll find out about Jarell Carson, someone who doesn't let his handicap stop him from connecting with customers. Jarell Carson's story is full of inspiration and offers another perspective to that old saying, "Where there's a will, there's a way". Have an inspiring customer service story to share? Send your tip to maria [at] customersarealways.com
