I thought this would be a good question to answer since I'm sure there are other people wondering the same thing...
It's hard to give a general answer to this because there are so many types of customer service positions and different work environments involved. My advice
would be to research the company you are going to work for and see what others are wearing. If it's a business where you have to wear a uniform, I would try to mimic what the uniform looks like and wear that to the interview. For instance, if you're going to interview for a position at Target, then you might want to wear khakis and a red shirt to the interview...
However, I know that nowadays many people answer job ads on the internet and you really have no idea what people are wearing in the office. I would then recommend wearing slacks and a nice blouse or button-up shirt just to be on the safe side.
And always remember that first impressions count! Uh, and one more thing..give yourself a once over when you arrive...
Photo Credit: Rusty Haskell
Another suggestion: if you know the dress code at the company, then dress one level above their dress code. For example, if the company is business casual (dress shirt, slacks, but no tie) add a tie and a sport coat. This is a good tip for presenters and in most cases, sales people as well.
Exceptions: If you're calling on the pro at a golf course, you're going to look foolish wearing a tie. If you're calling on a business where suits are the norm, you don't need to step up to a tux:-)
In all cases, avoid dressing below their dress code.
Posted by: Glenn (Customer Service Experience) Ross | December 25, 2007 2:51 PM | Permalink to Comment