Devoted to customer service and the principles of exceptional customer services

If you're a music lover like me, you probably already know that the Grammy Award nominees were announced today.  As a browse through the list of Grammy nominees, one name stands out:  Beyonce. 

When I did my write-up about "The Beyonce Experience" and was reading all these blogs that gave mention to her, it dawned on me just how many loyal fans she has.  She's practically known all around the world and people are willing to dish out thousands of dollars just to see her perform.  She probably has more fans than Apple and Zappos combined!  And being nominated for a Grammy Award will definitely make an impact on her business and personal brand.  Imagine having customers rave about your company and paying you thousands of dollars for your products! 

Beyonce didn't call it "The Beyonce Experience" for nothing.  She's really devoted to her fans/customers.  Can you say that about your company?  Are you devoted to your customers?