Devoted to customer service and the principles of exceptional customer services

Instead of going through all my posts from this past year trying to decide what my favorite posts are, I like this idea of sharing the first few lines from the first post of each month, (which was actually started by Ruminations) so I thought I'd do it here...

January - Customer Service Advice From a Lawyer - Via What About Clients?  I discovered a new blog, More Partner Income by Tom Collins...

February: Is Virgin Mobile's Customer Service Any Good? - I’m not a TV watcher, but I sure do love YouTube.  You get to watch videos without all the commercials...

March:  Customer Service in the Comic Industry - Does the Comic Industry have an obligation to provide good customer service?  Well, you know my answer to this!  It’s nice to hear the perspective of others from different industries...

April:  Here's One Way to Lose Customers - Although I consider myself to be a very patient person, sometimes I lose that patience...

May:  The Key to Marketing Effectively Online - Yes, we would all love more customers, right?  So, how are you spending your time when you’re online?  Are you wasting time or networking? 

June: 11 Ways to Lose Customers - 1.  Ignore them when it’s obvious they need your help.  2.  “Sell” to them instead of talking to them...

July:  Customer Service Ramblings in Chicago - Well, I'm on my sixth day of vacationing in Chicago and I must say that I'm having a grand ole time!  I do miss blogging here which is why I'm posting here today...

August:  Nice and Good is Much Better - Would you rather work for someone good who is nice or someone stellar who is not? That's the question that Liz Strauss asks in a post titled Business Rule 16: Nice and Good....

September:  Give Thanks on Labor Day - Today is a special day in the U.S....Labor Day!  The name of this day is actually opposite of what people do, however.  We in fact do not "labor" - at least most of us don't...

October:  Radiohead's New Album and the Power of Customer Loyalty - For those of you who don't know, I am a big fan of music - any type of music.  In fact, I have a blog dedicated to talking about music and the music industry...

November: Discover New Blogs:  November Blogtipping - It's been awhile since I've participated in Blogtipping Day and since I've discovered some new and interesting blogs the past couple months...

December: Diggin the Customer Service Carnivale - The Customer Service Carnivale has been posted over at Online Business Resources!...

Here's to more great posts in 2008!