Devoted to customer service and the principles of exceptional customer services |
« Improve Your Call Center Experience by Attending the Call Center Demo & Conference | Main | Being Remarkable Isn't An Option »
|
Nov29
|
  In this post Bilanchi cites a study that was conducted by PeopleMetrics. The study revealed that there is a correlation between the restaurant's bottom-line and how restaurant employees treat their customers - especially if the customers feel emotionally connected to the experience. It's nice to see studies like this being done because it solidifies my own beliefs that customer service (or customer experience) is the driver of sales. How emotionally connected are you to your customers? |
TrackBack URL for this entry:
« Improve Your Call Center Experience by Attending the Call Center Demo & Conference | Main | Being Remarkable Isn't An Option »
Use these fast growing business social media sites to promote your business, feature your products, spotlight your business leaders, create links, and drive traffic back to your company site, all for free!
BIZZlogos - Add your logo - free link to your site| View Network Map Network Feed List (OPML) Know More Media Network Feed |
CustomersAreAlways is a member of the Know More Media network of business related blogs.
Here are some current headlines from some of our business publications:
ProductivityGoal | CallCenterScript |
AdHurl | TheBizofKnowledge |
LandingTheDeal | CustomersAreAlways |
HealthCareVox | WebMetricsGuru |
TheInsurancePolicy | MarketingBlurb |
Write for us About us Contact Advertise Privacy Disclaimer
This weblog is licensed under a Creative Commons License.
Comment Preview