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Nov26
Negativity Destroys Relationships With Customers
With the holiday season here, tension can run high in many business environments.  Everyone is trying to make money to buy gifts for the holiday season, the stores are busy, busy, and it seems like everything is in fast motion.  This is when the "claws come out", so to speak, and negativity can pervade our thoughts and interactions with each other. 

frown.jpg Dr. Ellen Weber of Brain Based Business has an excellent post about how to run from negativity.  I completely agree that negativity is a choice.  It's so easy to get caught up in the negativity if you're not conscious of it and it can ruin your attitude and relationships with customers. 

Other interesting articles:  Is Negativity Contagious? and Dealing With Negative People

Related Posts:
How to Maintain a Positive Attitude
Positive Thinking For the Customer Service Professional


1 Comments/Trackbacks




Thanks for the link and I love this image as it reflects your great post maria. How timely -- and what a model of positive progression your ideas offer. Thanks -- no wonder it's so much fun to read your blog! Ellen

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