Welcome to the November 26, 2007 edition of customer service carnivale! Again, I apologize that this carnivale was posted late. This edition should give you the boost you need to offer great service to your customers!
Service Untitled presents Anthony Rodio from SoftSupport. You also have a chance of winning a USB massager by commenting!
Dan-O presents Here is a Quick Way to Make Your Own Social Network Like Myspace, Facebook and Bebo posted at Danogo.com - Discover. Inspiring . Media, saying, "Get more traffic and add a customer service portal to your website. Add a social community to retain an interact with users."
Wanda Grindstaff presents Success Through Service, the Most Important Component! posted at Creating Abundant Lifestyles.
Edith presents 7 Phrases Successful People Would Never Say posted at Edith Yeung.Com: Dream. Think. Act..
Customer Service News
Becky Carroll presents Customers Rock! Disney Style: Exceeding Customer Expectations posted at Customers Rock!, saying, "This is a great story about Disney's fabulous customer focus and employee empowerment."
Dan Obregon presents Will consumers really put up with poor service? posted at Multichannel Musings, saying, "Will consumers really put up with poor service? Some say, "yes"!"
GreatManagement presents Where Do You Get Great Customer Service These Days? posted at The GreatManagement Blog, saying, "How many times have you been in a shop or restaurant and the service provided is below standard? Do what I do..."
Customer Service Tips
Tupelo Kenyon presents Persistence and Perseverance for Winners – Losers Just Quit posted at Tupelo Kenyon, saying, "Giving up is easy. Most people make a habit of giving up. In fact, they make a life of it Persistence through a solution-oriented attitude is for visionaries, dreamers and other winners who refuse to take “no” for a final answer. (Enjoy soothing instrumental music as you read plus songs with lyrics related to each article – all free.)"
Carol Bentley presents Spreading the word? posted at Carol Bentley.
Connie Smith, Envision presents Extraordinary Customer Service posted at Envision Blog, saying, "there are many tiny things that contribute to an extraordinary customer experience, but that there are five key areas that can "make or break" experiences: * Hire people who care * Invest in the Value Chain * Automation * Training & re-training * Leadership involvement"
Charles H. Green presents Case Study #17: Trust-based Selling in the Real World posted at Trust Matters, saying, "We're often told to look after the customer first and sales will take care of themselves, but it's often unclear how that actually works. Here's a real-life example of how it does."
GreatManagement presents The Rest Of The Company Does What? posted at The GreatManagement Blog, saying, "If you were to join the James Dyson Company, within your first week, if not first day, you will build a vacuum cleaner. This is whether you are an accountant, call centre operator and or any other job at Dyson’s."
Other
Charles H. Green presents Ruining Trust by Taxing Mistrust: the False Negatives Scam posted at Trust Matters, saying, "We've all been there. It's a stupid policy, the customer is irate, and all we can do is say "I apologize". And it gets real old, real fast."
That concludes this edition! Submit your blog article to the next edition of customer service carnivale using our carnival submission form.
For a little change in scenerey, I decided that next week's carnivale will be hosted at my other blog, Online Business Resources! The submission deadline is this Saturday, December 1st. Also, please also note that the Envision Blog will be hosting the December 17th carnivale.
Past posts and future hosts can be found on our blog carnival index page.
Technorati tags: customer service carnivale, blog carnival.
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