Devoted to customer service and the principles of exceptional customer services

We have a new blogger here at Know More Media that I'd like to introduce you to...

Mark Wade of MerchantVoice joins us with over 25 years of experience in the retail industry.  Being that I write a great deal on customer service in retail, I'll probably do quite a bit of interlinking and referencing of Mark's posts.  There's so much to learn from him.  You may enjoy reading Mark's post "Keep Your Promises" which has alot to do with customer service. 

So, stop by MerchantVoice and give Mark a warm welcome ;)

BTW, Know More Media is still looking for more bloggers.  For more info, visit:  www.knowmoremedia.com/write-for-us.html