Mark Wade of MerchantVoice joins us with over 25 years of experience in the retail industry. Being that I write a great deal on customer service in retail, I'll probably do quite a bit of interlinking and referencing of Mark's posts. There's so much to learn from him. You may enjoy reading Mark's post "Keep Your Promises" which has alot to do with customer service.
So, stop by MerchantVoice and give Mark a warm welcome ;)
BTW, Know More Media is still looking for more bloggers. For more info, visit: www.knowmoremedia.com/write-for-us.html
Thank you, thank you, thank you... :)
Funny, I hadn't noticed this post and came by simply because I saw you speak/write about customer service.
Good Stuff!!! I'll be back!
Mark
Posted by: Mark | October 6, 2007 8:13 AM | Permalink to Comment