Devoted to customer service and the principles of exceptional customer services

It's Wednesday and for many of you, that means "Hump Day" - that pesky day in the middle of the week. You're counting down the hours until the weekend!  Well, to get you through today with a few giggles, I thought I'd share this post over at Neatorama. (Thanks to Phil Gerbyshak!)

Regarding #5 in the "Forbidden Words" column...I'm reminded of the time I attended a craft fair as a vendor. There was a Chinese lady across from me who was also selling jewelry.  We got to talking about business and she told me how she didn't like it when people touched her jewelry without buying anything.  I thought it was odd for her to feel that way, but I guess there are business people like that out there!