We’re into the last quarter of this year - boy, time flies when you’re having fun! What? You’re not having fun at work? Here’s a past post for you to read: Having Fun = Better Customer Service.
Anyways, I think it’s good to reflect on this past year’s business and ask yourself a few questions. Bob Prosen, author of Kiss Theory Good Bye, has a list of questions you can ponder…
After taking inventory of the customer service you have provided for the past year, now ask yourself what you can do to make the next few months the best for your company and your customers. If you need help with this, let me know and I can recommend you to a few customer service consultants. Or sit back, relax, and simply browse through the archives of this blog. I would recommend starting here: Customer Service Tips!
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