Devoted to customer service and the principles of exceptional customer services

Floyd Landis must give up his Tour de France title because of his use of synthetic testosterone.  Haven't sports players learned yet?  There are so many examples of players who have been caught using enhancement drugs, but yet many of them think they can still get away with it.

The truth will always come out...Always...Eventually.

The business world saw this during the huge Enron scandal.  I know I learned from that.  Didn't you?

The point is, deception is simply bad customer service.  It's bad business.  Your customers will eventually find out that you deceived them.  You can kiss their trust and your business good-bye! 

Even a small white lie?  Don't even try it.