Devoted to customer service and the principles of exceptional customer services |
« Affirmations For the Customer Service Professional | Main | Oh, The Pain While Helping Customers! »
|
Sep29
|
  Many companies are eager to just hire anybody and throw them out onto the salesfloor or hand them the headset expecting them to just handle the customers they come into contact with. Then they wonder why the company has such a high turnover rate. I think it's important for companies to hire people who are leaders or train the people that they do hire to become leaders. Leaders take initiative. Leaders take care of customers and solve problems. |
TrackBack URL for this entry:
« Affirmations For the Customer Service Professional | Main | Oh, The Pain While Helping Customers! »
Use these fast growing business social media sites to promote your business, feature your products, spotlight your business leaders, create links, and drive traffic back to your company site, all for free!
BIZZlogos - Add your logo - free link to your site| View Network Map Network Feed List (OPML) Know More Media Network Feed |
CustomersAreAlways is a member of the Know More Media network of business related blogs.
Here are some current headlines from some of our business publications:
ProductivityGoal | CallCenterScript |
AdHurl | TheBizofKnowledge |
LandingTheDeal | CustomersAreAlways |
HealthCareVox | BrainBasedBusiness |
TheInsurancePolicy | MarketingBlurb |
Write for us About us Contact Advertise Privacy Disclaimer
This weblog is licensed under a Creative Commons License.
» Are You A Work-At-Home Leader? from WorkFromHomeMomma
Do you need leadership qualities to work from home? The recent announcement by Fortune magazine's announcement of the top ten companies for leaders got me to thinking, what leadership skills are required t... [Read More]
Tracked on: October 1, 2007 7:57 AM | Permalink to Trackback