Devoted to customer service and the principles of exceptional customer services

Good Monday and thanks for joining us here at the Customer Service Carnivale! This edition covers a wide variety of topics - a couple of which you may not think are related to customer service - but once you get to the heart of the matter, you'll realize that they are.  Hence, the title:  "The Core Character Edition".  Part of this edition will take us on a journey within to find out what it really takes to make a difference and be of service in this world...

Millionaire Mommy Next Door talks about the same Oprah show I blogged about the other day in her post, The Powerful (and Addictive) Nature of Giving over at Millionaire Mommy Next Door. Let's remember that good customer service starts with good people who understand the power of giving!

Tupelo Kenyon's post is a reminder that in order for customer service to change for the better, we all need to dig deep within ourselves and come from a place of peace and integrity.  A must read: Integrity Through Self-Reliance posted at Tupelo Kenyon.

Not too sure about the person you just interviewed for that customer service position?  Service Untitled offers some ways to get the dirt in the article, Use the Web To Find Out Who's a Star.

David Kam offers some interesting advice about hiring "pretty people" in his post, Seducing Customers posted at MarketingDeviant.com. Ok, even I must admit that I have been lured into buying something from a very good-looking sales rep...

Customer Service Tips

Daily Idea presents a witty video on How to Provide Good Customer Service posted at Daily Idea.  Warning:  Don't watch this when the boss is around or watch it with your headphones plugged in!  

Edith Yeung has a post that every single person should read, whether you work in customer service or not: Disempowering Phrases Successful People Never Say posted at Edith Yeung.Com: Dream. Think. Act..  #6 is a phrase I used to hear all the time when I was working in customer service.  

In our customer service jobs, there have been many a time that we've had to hold back from lashing back at our customers. Christine Scivicque offers some sound advice in her post, The Art of Biting Your Tongue posted at The Executive Assistant's Tool Box.

When it comes to dealing with our internal customers and service, Ant of The Beef Jerky Blog has some good tips to share in an article, 5 Ways To Not Get Your Point Across.

Thank you to all who contributed to this edition!  

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