« Achieving Consistent Customer Service | Main | Customer Service Thoughts From the Blogosphere »

Sep26
AT&T Raises the Bar on Service
Remember the other week when I was talking about how companies needed to provide customer service in different languages?  Well, Halleluhia!  AT&T (T) has just announced that the company is offering customer service in over 160 languages!  Here's a snippet of the press release:
at%26t.jpg
"Available now, customers can dial 1-800-203-8600 to access a broad array of AT&T’s TV, Internet, and home phone services in more than 160 languages, such as Russian, Polish, Arabic and Hmong. When customers call 1-800-203-8600, they can ask for service in their preferred language. An English-speaking representative will connect the customer to a live, expertly trained interpreter provided by AT&T. The interpreter will join the caller and AT&T service representative in a three-way conversation to complete the service."

AT&T has now raised the bar on service...Kudos!

0 Comments/Trackbacks




submit a trackback

TrackBack URL for this entry:

post a comment

Name, Email Address, and URL are not required fields.





Comment Preview

« Achieving Consistent Customer Service | Main | Customer Service Thoughts From the Blogosphere »

Advertise

sponsored ads



Incredible Hall of Acclaim.

subscribe


Prefer Email?
Subscribe below-

Enter your Email:


Powered by FeedBlitz What's this?

Current News

Support This Blog

Alltop, all the top stories

BlogBurst.com


Successful and Outstanding Blogger
QAQnA Mug Club

Stats:

business social media

Use these fast growing business social media sites to promote your business, feature your products, spotlight your business leaders, create links, and drive traffic back to your company site, all for free!

BIZZlogos - Add your logo - free link to your site
BIZZphotos - Add photos of your products and people
BIZZprofiles - Submit your profile and build your online visibility
BIZZspotlight - Spotlight your business with free links
BIZZvideos - Videos about businesses, products and business people.
BIZZbites - "Digg" for Business - Submit your articles and posts

know more media network

View Network Map

Network Feed List (OPML)

Know More Media Network
Feed


we support unitus

PRWeb

Influencer



CustomersAreAlways is a member of the Know More Media network of business related blogs.

Here are some current headlines from some of our business publications:

ProductivityGoal

CallCenterScript

AdHurl

TheBizofKnowledge

LandingTheDeal

CustomersAreAlways

HealthCareVox

WebMetricsGuru

TheInsurancePolicy

MarketingBlurb