
So, who will eventually pay for these price cuts? Will it be the customers and front-line employees?
I predict that the other airlines will cut costs which will include employee compensation - either that or they won’t serve food on the planes anymore! Hmmm…They may even start charging customers to use the restroom!
Is it really that difficult to provide customers with a good experience but still keep prices reasonable? Let’s hope that Billionaire Branson has the solution ;)








Virgin America looks like it is going to be a lot better than some of the other airlines. At least the planes part. I haven't heard a word about the service, but the planes are pretty cool.
Posted by: Service Untitled Douglas | August 13, 2007 10:37 PM | Permalink to Comment