Kelly Mooney, customer experience expert and Chief Experience Officer of Resource Interactive, will be one of the keynote speakers. Mooney will be debut the findings of her new book, "The Open Brand: When Push Comes to Pull in a Web-Made World".
Another keynote speaker you don't want to miss is Donna Hoffman of the Sloan Center for Internet Retailing. She will be presenting: The Evolution of Customer Experience: 10 Trends You Can't Afford to Miss
For more information, visit the Shop.org Summit main page...
How would you compare this conference to the annual Internet Retailer conference?
Posted by: Greg Howlett | August 7, 2007 3:22 PM | Permalink to Comment