« The Butt Cam: Observing Your Customers' Needs | Main | Entertaining Well »

Aug29
Lip Service
Today I decided to eat out for lunch...and had this craving for a Big Mac (please spare me the lecture!).  So McDonald's it was.  I couldn't help but notice this statement on the bag:

"There's only 100 percent pure beef in our beef"

McDonald%27s-Bag.jpg Now, how do I know for sure that there's actually 100 percent beef in a McDonald's hamburger?  Shouldn't McDonald's back up with this statement with some proof?  When a company tells me what I can expect from their products or services, I expect actions to speak louder than words.  I don't know exactly how McDonald's would be able to give us proof of that statement...but it's something to think about! 

What about you?  Are you delivering on your statements you make to customers?  Are you giving them proof?  We hear many companies who say that they're "dedicated to customer service", but time and time again we're seeing that their actions contradict those statements.

1 Comments/Trackbacks




» One Company Who Understands Good Service from CustomersAreAlways
In a time of mass consumerism, we've become this throw-away society.  If something breaks, well, we'll just throw it away and buy something new.  We certainly don't expect a retailer to exchange or give us credit for something - e... [Read More]

submit a trackback

TrackBack URL for this entry:

post a comment

Name, Email Address, and URL are not required fields.





Comment Preview

« The Butt Cam: Observing Your Customers' Needs | Main | Entertaining Well »

Advertise

sponsored ads



Incredible Hall of Acclaim.

subscribe


Prefer Email?
Subscribe below-

Enter your Email:


Powered by FeedBlitz What's this?

Current News

Support This Blog

Alltop, all the top stories

BlogBurst.com


Successful and Outstanding Blogger
QAQnA Mug Club

Stats:

business social media

Use these fast growing business social media sites to promote your business, feature your products, spotlight your business leaders, create links, and drive traffic back to your company site, all for free!

BIZZlogos - Add your logo - free link to your site
BIZZphotos - Add photos of your products and people
BIZZprofiles - Submit your profile and build your online visibility
BIZZspotlight - Spotlight your business with free links
BIZZvideos - Videos about businesses, products and business people.
BIZZbites - "Digg" for Business - Submit your articles and posts

know more media network

View Network Map

Network Feed List (OPML)

Know More Media Network
Feed


we support unitus

PRWeb

Influencer



CustomersAreAlways is a member of the Know More Media network of business related blogs.

Here are some current headlines from some of our business publications:

ProductivityGoal

CallCenterScript

AdHurl

TheBizofKnowledge

LandingTheDeal

CustomersAreAlways

HealthCareVox

WebMetricsGuru

TheInsurancePolicy

MarketingBlurb