- Phil Gerbyshak sent over this link to Derrick Sorles' customer service story about Best Buy. I have to admit that I was deathly afraid to read this one. I knew it was going to be a bad story. I wasn't disappointed in the least bit...It was bad. But hey, we have to teach Best Buy a lesson! The stories
must be told!
- Marilyn Suttle is applauding compassionate customer service given by Jack Canfield's Director of Trainings, Jesse Ianniello. Wow! Wouldn't that be great to work with someone like Jack Canfield?!
- Here's a new customer service blog discovery: When Customers Rule! Thanks to the author, Shubhadeep, for dropping by and leaving a comment!
- And just for a little inspiration in your life, I thought I'd include a snippet from Steve Harper's latest newsletter
With that said...I'm off to have some fun!
Love, Peace, and Customer Service Always ;)
» The Starbucks Surprise from bizsolutionsplus Featuring Solutions to Grow Your Business
This story isn't about coffee or a company that brews it. This is a story about marketing and branding brilliance, which frankly doesn't require much creativity or ingenuity. What it does require is a mindset that puts people first, so that when the di... [Read More]
Tracked on: August 7, 2007 6:50 AM | Permalink to Trackback