
- Are the CSR's greeting the customers ?
- Do you have what your customers need?
Wait - do you even know what the sales floor looks like? (You'd be surprised how many managers stay cooped up in their office or stay at their desk all day!)
Just a few questions to ask yourself as you head into the busy weekend!
Resources of Interest:








it's always back to the basics, isn't it? maybe it's because it's so obvious that we need to be reminded...
cheers,
anne
Posted by: anne | August 7, 2007 7:30 AM | Permalink to Comment