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Sounds to me like Sprint is getting a taste of their own medicine, and they don't like it. I blogged about Sprint's call center in October, and I can't wait until my contract is up later this year...

My Sprint experience can be found here: http://kermitfan.blogspot.com/2006/10/i-shake-my-fist-at-you-sprint.html.

For those of you trying to get out of your contract, plan to call them everyday, and you get paid to get out, not a bad deal.

I think I've just ruled out Sprint as my cellular provider. I must make a decision by July 28 and they just helped me narrow the field.

Regards,

Glenn

I can understand Sprint. I know a lot of people who call Sprint ALL the time to complain about their bill. Usually Sprint will drastically drop the bill amount. I'm sure it must get annoying. So I say drop them.

I agree with Sprint, DROP THEM! I hear so many people speak negatively of Sprint with no valid support of their claims. There will always be something that one does not like about a cell phone provider, but you have to weigh the pros and cons of any provider and hard as it may be to believe every provider has both. With Sprint having 53 million subscribers, I find it hard to imagine that 1,000 customers who complain matters any. They showed them exactly how much they mattered by dropping them.

This is in responce to Glenn Ross's comment. If People are calling Sprint to complain about their bill all the time as You suggested and Sprint Drastically reduces the bill amount then if you ask me Spint is admitting to over billing by reducing the bill. In return that says those people have every right to call and complain, I don't know about you but I'm not going to just pay somthing that I either don't understand or is more than it is supposed to be.

As for Anonymous Who agrees with sprint I can tell you either work for sprint or know someone who does or You are a dedicated sprint customer Just Face it Sprint SUCKS and I think they probably are the type that want big bussiness and reap the rewards of it without a few headaches and if anyone calls sprint 300 times in just one month well to you i have to say "GET A LIFE", cause after not getting satisfaction after about three calls you should have throwd the phone in the trash and forgot that spint even existed.