Devoted to customer service and the principles of exceptional customer services

Congratulations to Echo by UCN for winning the 2007 the Frost & Sullivan Award for Customer Service Innovation.  This award is presented is each year to the company that has demonstrated excellence in customer service innovation within the industry.  UCN is a provider of all-in-one, off-premises contact center technology services. 

Big companies do need sophisticated technology to handle the amount of customer inquiries and feedback they receive on a daily basis.  Having a system that is easy to work with is very critical to the success of a company.  It's good to know that there are companies like UCN out there that are continuously finding ways to make it easy for customer service professionals to do their job. 

Read more about Echo by UCN and the Frost & Sullivan Award...