Part of great customer service is creating an environment full of positive energy and vibes. How do you do that? I’ll answer with one word: Give.
Next I’ll share with you something I read over at Link System News:
Giving creates a natural narcotic called endorphins….Let's support this addiction
in becoming an epidemic … I am listing nine ways of giving...
1. Give Information
2. Give ideas
3. Give concepts
4. Give referrals
5. Give compliments
6. Give recognition
7. Give compassion
8. Give gentleness
9. Give love
It’s no secret that when you are a giving person, all that goodness will come back to you in the form of new customers and more sales. It’s a law of the Universe, Law of Reciprocity, Law of Attraction…Whatever you call it, it’s something that happens because you decided to be a generous person.
Likewise, when you don’t give information, show compassion or empathy for a customer, you will suffer the consequences of those actions. It never fails.
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