Devoted to customer service and the principles of exceptional customer services

Everyday I’m overwhelmed with emails from PR people and although I’d like to share and spread the love about a company’s new book or product, I think this blog would soon turn into one big sales pitch.  For those of you in the PR business who stumble across this blog, I highly recommend that you read this post over at Church of the Customer Blog before you shoot off that email to me…Here’s the moral of the story:

Get to know bloggers before pitching them. Build a relationship before a pitch.

Here’s my personal tip:  If you’re going to send me an email, at the very least get my name right ;)